Delete your account and the data stored with it.
You can do it yourself in the app in under a minute, or ask us by email.
In the app (fastest)
- Open Voicera on your iPhone or Android phone.
- Go to Settings and tap Delete account.
- Confirm. If you signed in with Apple, Apple asks you to confirm too, so Voicera can stop its access.
By email
Can’t use the app? Email hello@voicera.app from the address on your account. We delete the account and reply within 30 days, usually much sooner.
What is deleted
- Your account and profile (name and email from Apple or Google).
- Your History, the text Voicera wrote for you.
- Your usage counts and subscription records.
- Your customer record with our subscription provider, where one exists.
- History kept on your phone is cleared when you delete the account in the app.
Voicera never saves your recordings, so there is no audio to delete. Deletion is permanent and can’t be undone. A payment record may be kept for as long as tax and accounting law requires.
Subscriptions
- A plan bought on the website or the Mac is cancelled together with the account.
- A subscription bought in the App Store or Google Play is not cancelled by deleting your account. Cancel it first in your Apple Account or Google Play, or the store keeps charging you.
More
You can also delete only your History in the app at any time (Settings, History & privacy). The Privacy Policy explains what we store and for how long.